Frequently Ased Questions

Why Massage Therapy?
Massage therapy is hands-on treatment. We do not hook you up to a machine -- we work with you one-to-one to help alleviate pain and restore normal movement and function. Our treatments are tailored for each individual and can include hands-on therapy, heat and cold therapy, stretching and home care instruction. We are fully certified health care professionals and have the training to make sure that your massage experience is safe and effective.

We care about you.

What types of therapy do we use?
We are able to offer many types of therapy, including:

Back to Top

Is Massage Therapy affordable?
Yes! Most extended medical plans cover massage therapy - check with your provider.There are also inexpensive private insurance plans available - please ask us for more information.

If you are on premium assistance, you are subsidized by MSP. You may also be covered by ICBC, WCB, DVA or RCMP. When a physician refers a patient for Massage Therapy, the BC Medical Services Plan (MSP) covers most (and in some cases all) of the cost of a visit to a Registered Massage Thearpist. Extended medical plans provide coverage in addition to that provided by MSP. In special cases, the Insurance Corporation of B.C. (ICBC), the Workers Compensation Board (WCB) or the Department of Veteran's Affairs may also provide coverage.

Back to Top

What kind of training do Registered Massage Therapists have?
BC has the highest standards in North America for Registered Massage Therapists.Our staff of Registered Massage Therapists have each completed a three year specialized education program including 2500 hour + of class time, covering anatomy, physiology, osteology, pathology, myology, therapeutic exercise, assessment & diagnosis, manual therapy, hydrotherapy, actinotherapy, and professional development. Bi-annually, all registered therapists must complete 24 credits of continuing education. These courses are approved and accredited by the College of Massage Therapists of BC.

Back to Top

How does Massage Therapy speed the healing process?
Depending on the type of injury or pathology, massage therapy techniques are used to increase circulation to damaged tissues. By enhancing blood and lymph circulation and decreasing edema (swelling) massage therapy hastens the removal of metabolic wastes and inflammatory by-products and toxins and improves delivery of oxygen and nutrients to the cells. Other techniques are used to increase joint, muscle and connective tissue mobility, improving pain-free movement and restoring natural function. Nerve pain can be reduced through decreasing peripheral nerve impulses, eliminating nerve compression, or by flushing of toxins such as lactic acid. Reduction of pain, anxiety and reliance on medication can lead to better rest and enhances the body's natural healing processes.

Back to Top

What is the difference between a masseuse / body worker and a RMT?
Registered Massage Therapists are trained at an accredited college and regulated by the College of Massage Therapists of BC in accordance with Provincial Health Regulations. All Registered Massage Therapists must maintain standards of practice including ethics, confidentiality, privacy, and demonstrate professional conduct. They must demonstrate a high level of skill to maintain their licenses. RMTs carry insurance and are recognized as health care providers by the Medical Services Plan and most extended medical insurance plans. RMT's training and certification includes medical assessment and diagnosis of various pathologies.Masseuses, bodyworkers and other non-registered practitioners do not have to meet minimum standards of practice and are not regulated. As well, some non-registered practitioners do not carry insurance and their services generally do not qualify for medical insurance coverage. Non-registered practitioners are not licensed to provide medical treatment or advice. Non-registered practitioners should not be used for treatment of medical conditions as they may not have proper training for diagnosis and contra-indications.

Back to Top

How does massage therapy affect the body?
Massage therapy improves circulation, reduces swelling, speeds healing, calms the central nervous system, reduces pain, improves peripheral nerve conduction and improves flexibility.

Back to Top

What to expect on your first visit.
Our receptionist, will greet you with a warm smile. You will be asked to fill out an intake form. If our receptionist is not in, please look on the front counter for your form and take a seat. Your therapist will be out in a few minutes. The information on the intake form helps us gain some information about you and your current health status. Your therapist will ask you specific questions regarding your condition to determine which areas of the body to focus on and which techniques will be most useful. We ask that all first-timers book at least a 45 minute appointment to allow time for consultation and assessment.

Back to Top

What do I wear for my first massage?
Our therapists have been trained to respect the ultimate privacy of clients. During each treatment, the areas of the body not involved are completely covered and therapists leave the room to allow you to disrobe. Generally, you may keep your bottom underwear on, but women should remove their brassiere.

Back to Top

Where exactly are you located?
We are located at 1879 Ethel Street, just north of Sutherland Avenue. The clinic is easily accessible from Sutherland or from Harvey Avenue (Hwy. 97).

Back to Top

Is there parking available?
Yes, there are 2 paved parking spots directly in front of the clinic, as well as ample street parking.

Back to Top

How much notice do you require if I need to reschedule or cancel my appointment?
24 hours notice is required for cancellations or rescheduling. If you do not show up for a scheduled appointment, there will be a $20 fee.

Back to Top